PRIVACY POLICY

Last updated: 20th June 2025

1. Introduction

We understand the importance of keeping your personal information private and secure. We are committed to protecting your right to privacy. This privacy policy (“Privacy Policy”) provides information on how Aussie Path (“we”, “our”, “us”) collect, use, disclose and safeguard your personal information when you visit our website [www.aussiepath.com.au] or other platforms, and our practices regarding your personal data.

It is our obligation to process your information in accordance with the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles.

2. Information we collect

We may collect general and personal information which may include:

Personal identification information: Name, address, email address, phone numbers, etc.
Demographic information: Age, gender, nationality, etc.
Technical Data: IP address, browser type, operating system, etc.
Usage Data: Information on how you use our website and services.
Other details we may find necessary to run our business.

We may collect your personal information when you interact with us via our website, our email address, our social media platforms or other types of communication such as text messages, and phone or virtual calls.

We may also collect information from third parties as needed to provide you with immigration assistance.

3. How we use your information

We may use your personal information to:

Cater our services to your specific needs and provide you with the most appropriate advice
To allow us to run our business efficiently and perform general administrative tasks
To communicate you of important information that may be relevant to you, such as updates or timelines.
To provide you with information about our company and our services, and to seek feedback on our services to improve our business.
To comply with the Australian law
With your consent, we may disclose your personal information to third parties for the purpose of connecting with you with other businesses that may assist you with other matters.

We may also use your personal information for any other purpose to which you have consented.

We will never sell your personal information to any organization.

4. Why we may collect your personal information

We may collect information necessary to perform our duties in conformity with the Australian Law and we may collect your personal information to assist us in running our business, communicate with you, provide you with services catered to your needs, such as immigration assistance in applying for visas or appealing decisions on visa applications, and to stay in contact with you now and in the future.

5. Sharing your information

We do not sell, trade, or otherwise transfer your personal information outside parties except as described below:

Service Providers: We may share your information with third-party service providers who perform services on our behalf.
Legal Requirements: We may disclose your information if required to do so by law or in response to requests from public authorities.

6. How we take care of your personal information

We may store information in different ways, including in paper and electronic form. We take all reasonable steps to protect your information from misuse, unauthorized access or disclosure, this includes document storage security policies and security measures to access our systems.

We may store your information physically or electronically with a third-party data storage provider with whom we have contractual arrangements in place to ensure the information is stored securely.

7. How long do we keep your personal information?

We may need to keep certain personal information after ceasing to provide you with our services for legal purposes and adequate record keeping.

We are required by law to keep some information for certain periods of time. Generally, we are required to keep your information for 7 years from the date of our last action on your client file, or otherwise as required for our business operations or applicable laws.

8. What if you do not want to provide us with your personal information

If you do not disclose certain information to us, we may not be able to provide you with certain services which require us to hold such information before proceeding with providing immigration assistance.

9. Changes to this Privacy Policy

We reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website [www.aussiepath.com.au].

10. Contact us

If you have any questions about this Privacy Policy, please contact us.